2cb77 Privacy Policy

Privacy at a Glance

The key facts about how 2cb77 handles your personal information.

2cb77 takes the privacy and security of your personal data seriously. This Privacy Policy describes how 2cb77 (accessible at 2cb77.pro) collects, uses, stores, shares and protects personal information about players and visitors to our platform. By registering an account or using any feature of the 2cb77 platform, you acknowledge that you have read and understood this Privacy Policy.

This policy applies to all personal data processed in connection with the 2cb77 platform, regardless of whether you access the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh or any other location in Bangladesh. If you have questions about how your data is handled, please contact us at [email protected].

1. Introduction and Scope

This Privacy Policy has been prepared by 2cb77 and governs all personal data that 2cb77 collects and processes in connection with the operation of its online casino and sports betting platform at 2cb77.pro. The terms "we", "us" and "our" in this policy refer to 2cb77. The term "you" refers to any person who visits, registers with, or uses the 2cb77 platform, including players based in Bangladesh who access the platform to bet on cricket matches, play slots, participate in live casino games or use any other feature of the 2cb77 service.

2cb77 is committed to processing personal data responsibly, transparently and in accordance with recognised data protection principles. We collect only the personal data that is necessary to operate the platform, process transactions and meet our legal obligations. We do not collect personal data for its own sake, and we do not retain data for longer than is necessary for the purposes for which it was collected.

2. What Personal Data We Collect

The categories of personal data that 2cb77 collects depend on how you interact with the platform. The table below summarises the main categories of data we collect and the source of that data:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data unless this is specifically required by applicable law and you have given explicit consent. Where age verification documents are collected (e.g. copies of national ID), they are processed only for the purpose of verifying that you meet the 21+ age requirement and are then stored securely.

3. How We Use Your Personal Data

2cb77 uses the personal data it collects for the following purposes, each of which is necessary to operate the platform and deliver services to players:

• Account creation and management: to register your account, verify your identity and age, maintain your account profile and enable you to log in securely using your registered mobile number.
• Payment processing: to process deposits via bKash, Nagad, Rocket or Upay, to verify the source of funds where required, and to process withdrawal requests back to your registered mobile wallet.
• Platform delivery and personalisation: to display the correct games, betting markets, promotions and account features to you based on your preferences and gameplay history.
• Responsible gaming and player protection: to monitor gameplay patterns for signs of problem gambling, to apply deposit limits or self-exclusion restrictions where requested, and to identify and verify player ages in compliance with our 21+ policy.
• Security and fraud prevention: to detect, investigate and prevent fraudulent transactions, account takeovers, bonus abuse, money laundering and other illegal activity on the platform.
• Communications and customer support: to respond to your support enquiries, to notify you of changes to your account, and (where you have consented) to send you promotional updates about bonuses, new games and seasonal offers relevant to players in Bangladesh.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first informing you and, where required, obtaining your explicit consent. We will also not share your data with any third party for their own direct marketing purposes without your consent.

4. Legal Basis for Processing

2cb77 processes personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual necessity: Processing is necessary to perform our contract with you — i.e., to register and maintain your account, process deposits and withdrawals, and deliver the gaming and betting services you have signed up to use.
• Legal obligation: Processing is necessary to comply with applicable legal requirements, including anti-money laundering obligations (AML), KYC identity verification requirements, and age verification rules that apply to online gambling services.
• Legitimate interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, improving our services and understanding how players use the platform — provided those interests are not overridden by your rights and interests.
• Consent: Where processing is based on your consent — for example, sending you promotional communications about bonuses and new games — you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

5. Sharing Your Personal Data

2cb77 does not sell, rent or trade your personal data to third parties. We may share your data only in the following limited circumstances, and only to the extent necessary for the purpose described:

• Payment processors: We share the minimum necessary financial and identity data with bKash, Nagad, Rocket and Upay to process your deposits and withdrawals. These providers operate under their own privacy policies and are not permitted to use your data for any purpose other than processing your payment.
• Identity verification providers: Where KYC verification is required, we may share relevant identity documents with a trusted third-party verification service. These providers process identity data on our behalf and under our instructions only.
• Game and platform providers: Game studios such as Pragmatic Play, Evolution Gaming, Ezugi and Spribe receive only the session data necessary to deliver their games to your device. They do not receive your full identity profile, financial data or contact details.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies or other authorities where we are required to do so by law, court order or to protect the rights and safety of 2cb77, its players or the general public.

6. Payment Data and Mobile Wallets

When you make a deposit or request a withdrawal at 2cb77, you will typically use a Bangladeshi mobile financial service — bKash, Nagad, Rocket or Upay. The transaction is initiated through the relevant mobile wallet provider's own interface. 2cb77 does not store your mobile wallet PIN, password or full wallet credentials on its servers. We store only the wallet account number or mobile number associated with your wallet, alongside a record of the transaction amount, date and status, which is necessary to reconcile your account balance and process future withdrawals correctly.

All payment-related data is transmitted over encrypted SSL connections. We apply additional access controls to financial records, limiting access to authorised personnel only. Transaction logs are retained for a minimum of five years in compliance with anti-money laundering record-keeping requirements.

7. Cookies and Tracking Technologies

2cb77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session and understand how the platform is used. The cookies we use fall into three categories:

• Essential cookies: These are required for the platform to function. They maintain your login session, store your language preference and enable core security features. You cannot opt out of essential cookies while using the platform.
• Analytics cookies: These help us understand how players navigate the platform — for example, which games are most popular, how long sessions typically last and where players encounter difficulties. Analytics data is aggregated and anonymised where possible.
• Functional cookies: These remember choices you make on the platform — such as your preferred deposit method — to provide a more personalised experience on your next visit.

You can manage or disable non-essential cookies through your mobile browser settings. Please note that disabling certain cookies may affect the functionality of parts of the 2cb77 platform. We do not use cookies to serve third-party advertisements or to track you across other websites.

8. Data Retention

2cb77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account data and player profile information is retained for the duration of your account and for a period of five years following account closure; transaction and financial records are retained for a minimum of five years from the date of the transaction to meet anti-money laundering record-keeping obligations; gameplay and betting history is retained for five years; technical and log data (IP addresses, session logs) is retained for up to twelve months unless required for an ongoing investigation or legal proceeding.

When personal data is no longer required for any lawful purpose, 2cb77 will securely delete or anonymise it. Where complete deletion is not immediately possible (for example, because data is stored in backup archives), we will isolate the data from active processing and delete it at the next scheduled purge cycle.

9. Your Rights Over Your Personal Data

2cb77 respects your rights in relation to your personal data. You have the following rights, which you can exercise by contacting our support team at [email protected]:

• Right of access: You have the right to request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe and at no charge for the first request.
• Right to rectification: You have the right to request correction of any inaccurate personal data we hold about you. For some data (such as your registered mobile number), you can update it directly through our support team.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to our legal retention obligations — for example, we are required by law to retain financial transaction records for a minimum of five years.
• Right to restrict processing: You have the right to request that we restrict our processing of your personal data in certain circumstances — for example, while we investigate a complaint you have raised about the accuracy of your data.
• Right to object: You have the right to object to our processing of your personal data where that processing is based on our legitimate interests. You also have the right to opt out of marketing communications at any time.

To exercise any of the rights listed above, please contact our support team by email. We will acknowledge your request within 48 hours and aim to complete all requests within 30 calendar days. We may ask you to verify your identity before processing certain requests to ensure we do not disclose or delete data belonging to another person.

10. Data Security

2cb77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include SSL/TLS encryption on all data transmissions, access controls that limit which personnel can view player data, secure encrypted storage for sensitive identity and financial records, regular security reviews of platform infrastructure, and session timeout mechanisms that automatically log out inactive accounts.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that poses a risk to your rights and interests, 2cb77 will notify affected players promptly and take immediate steps to contain and remediate the breach.

11. Minors and Age Restrictions

The 2cb77 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that we have collected personal data from a person under 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on 2cb77, please contact us at [email protected] so we can investigate and act promptly.

12. Changes to This Privacy Policy

2cb77 may update this Privacy Policy from time to time to reflect changes in the way we operate, changes in applicable law, or improvements in our privacy practices. When we make material changes, we will update the "Last Updated" date at the top of this page. Where the changes are significant, we will notify registered players via their registered mobile number or via a platform notification the next time they log in.

We encourage you to review this Privacy Policy periodically to stay informed about how 2cb77 protects your information. Your continued use of the platform after any update to this policy constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 2cb77 handles your personal data, please contact our support team. We are available to respond to privacy-related enquiries every day and aim to reply within 24 hours Bangladesh Standard Time (BST, UTC+6).